Platform Capabilities

Train Reps with AI, Not Trial and Error.

AI-powered mock call simulations that turn new hires into top performers in weeks, not months.

Training real estate telecallers is expensive and slow. They fumble through their first hundred calls, losing real leads while they learn. Zetta's AI Mock Call system lets reps practice with simulated buyers—handling objections, perfecting scripts, and building confidence—before they ever touch a live lead.

60%
Faster Ramp-Up
500+
Mock Scenarios
2x
First-Week Conversions
₹0
Cost Per Practice Call
mock_call_trainer.zetta
Live Session

The Skeptical Investor

Price Objection Scenario

Difficulty

AI
AI Buyer

"I've seen similar projects at ₹4,500 per sqft. Why should I pay ₹5,200 for yours?"

Training Hint

Focus on unique value: premium amenities, builder reputation, location advantages. Avoid direct price comparison.

Talk Ratio

42%

Objections

2/3

Time

3:24

Current Score
78
78 Mock Calls Completed
Silver Certified
The Training Gap
THE TRAINING GAP

New Reps Are Learning on Your Best Leads

Every fumbled call on a real lead is money lost. Your best prospects become practice dummies for inexperienced reps.

3-6 Months

Slow Ramp-Up Time

Average time for new real estate telecaller to become productive

Impact: Months of salary paid before meaningful contribution

₹50,000+

Leads Lost During Training

Cost of leads lost during new rep training period

Impact: Marketing spend wasted on poor-quality calls

40%

High Early Turnover

of new hires quit within first 90 days

Impact: Training investment lost, cycle repeats endlessly

0

No Safe Practice

Practice opportunities without risking real leads

Impact: Reps must learn through failure on actual prospects

1:10

Manager Bandwidth Crisis

Manager-to-rep ratio makes coaching impossible

Impact: New reps get minimal feedback, repeat same mistakes

What if reps could practice with AI buyers before touching real leads?

AI-POWERED TRAINING

Practice Makes Perfect. AI Makes Practice Possible.

Zetta's AI Mock Call system simulates real buyer conversations with remarkable accuracy. Reps practice handling objections, explaining payment plans, and booking site visits—all with an AI that responds like an actual prospect.

1

Select Scenario

Choose from 500+ pre-built scenarios or create custom ones. Budget objections, location concerns, competition comparisons.

2

Start Mock Call

Rep initiates call with AI buyer. The AI responds naturally, raises objections, asks questions, and reacts to the rep's approach.

3

Real-Time Guidance

During the call, optional hints and prompts help struggling reps. Turn hints off for assessment mode.

4

Instant Scoring

Call ends with comprehensive scorecard: talk-to-listen ratio, objection handling, script adherence, booking attempt.

5

Manager Review

Managers see all mock call results. Identify struggling reps, assign targeted scenarios, track improvement.

See the Difference

Without AI Training
  • - Rep fumbles first 50+ calls on real leads
  • - 3-6 months to reach productivity
  • - ₹50,000+ in lost lead value during training
With AI Mock Calls
  • + 100+ practice calls before first live lead
  • + Productive in 4-6 weeks
  • + ₹0 cost per practice call
Mock Call Preview
Recording
AI

"I'm looking at 3BHK apartments under 90 lakhs. What can you show me?"

"Great! We have several options in your budget. May I know your preferred location and timeline?"

R
Good qualification question! +5 points
AI

"Whitefield area, and I want to move in within 6 months. But honestly, ₹90 lakhs feels like a lot..."

Hint: Price objection detected. Address value before discussing numbers.

MEET YOUR AI BUYERS

Realistic Personas for Every Scenario

Practice with AI buyers that behave, question, and object like real prospects. Master every buyer type before your first live call.

Hard

The Skeptical Investor

ROI-focused, analytical

Looking for rental yield and appreciation
Compares multiple projects
Objects on price and location

Common phrases:

"What's the rental yield in this area?"

"I've seen better pricing at [competitor]"

ROI Explanation Competitive Positioning
Easy

The First-Time Buyer

Nervous, needs guidance

Confused about loans and paperwork
Budget-conscious but emotional
Needs hand-holding through process

Common phrases:

"Is this a good area for families?"

"How does the home loan process work?"

Empathy Trust Building
Medium

The NRI Buyer

Remote, time-constrained

Limited time (different timezone)
Needs documentation clarity
Higher budget, specific needs

Common phrases:

"Can I complete everything online?"

"What's the repatriation process?"

Remote Process Documentation
Medium

The Upgrade Buyer

Experienced, demanding

Already owns property
Looking for larger home/better location
Active comparison shopper

Common phrases:

"What's the exchange program?"

"My current builder gave better pricing"

Upgrade Benefits Exchange Programs
Hard

The Price-Sensitive Buyer

Budget-constrained

Budget is primary constraint
Asks for discounts repeatedly
Compares EMI across projects

Common phrases:

"What's the best price you can offer?"

"I can only afford X EMI per month"

Value Positioning Payment Plans
Easy

The Urgent Buyer

Time-sensitive, ready to book

Needs to buy quickly (job, wedding)
Less price-sensitive
Wants immediate answers

Common phrases:

"I need to move in within 3 months"

"If I like it, I'll book immediately"

Urgency Handling Fast-track Booking
6
Core Personas
50+
Objection Types
12+
Languages
3
Difficulty Levels
CAPABILITIES

Complete Training Infrastructure

Everything you need to transform raw hires into confident closers. Comprehensive tools, detailed analytics, and proven methodology.

500+ Pre-Built Scenarios

Budget objections, location concerns, builder trust issues, competition comparisons, payment plan confusion—every situation covered.

Custom Scenario Builder

Create scenarios specific to your projects, common objections you face, and competitor situations. Build once, train all reps.

Multilingual Training

AI buyers speak Hindi, English, Tamil, Telugu, Marathi, and 8 more Indian languages. Train reps in the language they'll sell in.

Instant Call Scoring

Every call scored on 12+ parameters: talk ratio, objection handling, empathy, script adherence, booking attempt, and more.

Training Hints & Prompts

Struggling reps receive real-time hints. Disable for assessment mode. Gradually reduce hints as rep improves.

Individual Progress Tracking

See each rep's improvement over time. Compare against benchmarks. Identify specific weaknesses for targeted training.

Gamified Leaderboards

Healthy competition motivates practice. Weekly leaderboards, badges, and achievements keep reps engaged in their training.

Manager Training Dashboard

One view of entire team's training progress. Assign scenarios, review calls, track improvement, and certify readiness.

500+
Scenarios
12+
Languages
24/7
Availability

Practice Makes Perfect

Unlimited practice calls. Zero lead wastage. Reps build confidence before touching real prospects.

Start Training Your Team
MEASURABLE IMPROVEMENT

Every Call Scored. Every Weakness Identified.

AI analyzes 12+ parameters on every mock call, pinpointing exactly where each rep needs improvement.

Communication Quality

25 pts
Talk-to-listen ratio
Pace and clarity
Professional language
Active listening

Objection Handling

25 pts
Acknowledgment
Response quality
Reframe effectiveness
Persistence balance

Product Knowledge

20 pts
Accurate info delivery
Feature-benefit link
Competitor differentiation
Pricing clarity

Sales Process

20 pts
Qualification questions
Need identification
Site visit attempt
Next steps setting

Empathy & Rapport

10 pts
Tone matching
Concern acknowledgment
Personalization
Trust-building

Total Score

80 /100 pts
Communication
22/25
Objection Handling
19/25
Product Knowledge
17/20
Sales Process
14/20
Empathy & Rapport
8/10

Readiness Levels

<50

Needs Significant Training

More mock calls required

50-69

Developing

Targeted practice needed

70-84

Ready for Supervised Calls

Can handle live leads with oversight

85+

Ready for Independent Calling

Cleared for all lead types

REAL-WORLD APPLICATIONS

How Top Developers Use AI Training

Real scenarios from real estate companies using Zetta's AI Mock Call system to transform their sales teams.

01

New Hire Onboarding

Scenario

15 new telecallers joining this month

Challenge

Traditional training takes 2 weeks classroom + 4 weeks shadowing

Solution

3 days product training + 100 mock calls before first live lead

Reps productive in Week 2, not Month 2

02

Objection Handling Bootcamp

Scenario

Team struggles with price objections consistently

Challenge

Hard to practice without losing real leads

Solution

Mandatory 20 price-objection mock calls per rep per week

Success rate improved from 15% to 45%

03

New Project Launch Prep

Scenario

Launching new premium project next month

Challenge

Team unfamiliar with new inventory, pricing, USPs

Solution

Custom scenarios built for new project, all reps certified

100% team readiness on Day 1

04

Low Performer Recovery

Scenario

5 reps consistently below conversion targets

Challenge

Can't identify specific weaknesses from live call reviews

Solution

Diagnostic mock calls reveal exact failure points

3 of 5 reached targets in 4 weeks

05

Language Expansion

Scenario

Expanding into Tamil Nadu, team speaks Hindi only

Challenge

Hiring Tamil speakers takes time, can't afford to wait

Solution

Existing reps practice Tamil mock calls, build basic fluency

Team handles basic Tamil conversations

06

Remote Team Training

Scenario

Work-from-home team across 5 cities

Challenge

No physical training room, can't monitor quality

Solution

Centralized AI training, remote mock calls, manager dashboard

Consistent quality regardless of location

WHY AI TRAINING

Traditional Training vs. AI Mock Calls

See how AI-powered training fundamentally changes the economics and effectiveness of rep development.

Aspect
Traditional Training
Zetta AI Mock Calls
Cost per practice call
₹50+

lost lead value

₹0

unlimited practice

Practice availability
Business hours only
24/7
Scenarios available
Limited

live situations only

500+

controlled scenarios

Feedback timing
Days (if ever)
Instant
Scalability
1 trainer : 10 reps
Unlimited

simultaneous

Consistency
Varies by trainer
Same AI, same standard
Progress tracking
Manual, subjective
Automated, objective
Language support
Trainer-dependent
12+

languages

See the difference AI training makes

Start Training Your Team
PROVEN IMPACT

The AI Training Advantage

Real results from real estate companies using Zetta's AI Mock Call system.

60%
Faster Ramp-Up
vs traditional training methods
2x
First-Week Conversions
AI-trained vs traditionally-trained reps
45%
Better Objection Handling
after targeted mock call practice
80%
Less Manager Time
on training (15h to 3h/week)

Before & After AI Training

Metric
Before AI Training
After AI Training
Time to first conversion
3-4 weeks
1 week
Practice calls before live
0
100+
Objection handling score
35/100
75/100
New hire 90-day retention
60%
85%
Training cost per rep
₹25,000
₹5,000
Manager training time
15 hrs/week
3 hrs/week

Average ROI breakeven: 60 days

from faster ramp-up and reduced lead wastage alone

Calculate Your ROI
READINESS VERIFICATION

Certify Reps Before They Touch Live Leads

Clear progression path from trainee to expert. Know exactly who's ready for what.

L1

Bronze Certified

Basic Certification

25 mock calls completed
Average score 60+

Permissions

Supervised live calls only

L2

Silver Certified

Standard Certification

50 mock calls completed
Average score 75+

Permissions

Independent calling, standard leads

L3

Gold Certified

Advanced Certification

100 mock calls completed
Average score 85+

Permissions

All lead types, complex situations

L4

Platinum Certified

Expert Certification

200 mock calls + peer training
Average score 90+

Permissions

Train others, handle escalations

Clear progression path motivates reps

Managers know who's ready for what

New hires see advancement opportunity

Quality assurance before live leads

QUICK DEPLOYMENT

Launch AI Training in Days

From zero to full team training in less than a week. No complex integration, no IT dependency.

Day 1

Platform Setup

  • Configure team structure
  • Import rep profiles
  • Set scoring thresholds
Day 2

Scenario Selection

  • Review 500+ pre-built scenarios
  • Select relevant for your projects
  • Create custom scenarios if needed
Day 3

Manager Training

  • Train managers on dashboard
  • Set certification requirements
  • Configure leaderboards
Day 4-5

Rep Onboarding

  • Introduce reps to system
  • First mock calls (guided)
  • Explain scoring and progression
Week 2

Full Deployment

  • Daily mock call targets active
  • Leaderboard activation
  • Certification tracking begins

Ready to transform your training program?

Get Started Today
FAQ

Frequently Asked Questions

Everything you need to know about AI Mock Calls for rep training.

Remarkably realistic. Our AI is trained on thousands of actual real estate sales conversations. It responds naturally, raises realistic objections, and reacts to rep approaches just like human buyers do. Reps regularly report forgetting they're talking to AI.

Absolutely. The custom scenario builder lets you input your project details, common objections you face, competitor information, and typical buyer personas. The AI adapts to your specific context.

Select the language when starting a mock call. The AI buyer responds in that language, with appropriate regional expressions and cultural context. Perfect for preparing reps for regional markets. We support Hindi, English, Tamil, Telugu, Marathi, and 8+ more Indian languages.

Yes. All mock calls are recorded and available for manager review. You can also enable real-time listening for coaching purposes during the call. The manager dashboard shows all mock call results, making it easy to identify struggling reps and assign targeted training.

Hint mode provides contextual prompts when enabled. For training, hints help reps learn proper responses. For assessment, hints can be disabled to measure true capability. Gradually reducing hints as the rep improves is a great way to build confidence.

Track time-to-first-conversion, conversion rates by training level, and manager time saved. Most customers see breakeven within 60 days from faster ramp-up and reduced lead wastage alone. The dashboard provides detailed analytics to measure training impact on actual sales performance.

Have more questions?

Talk to our team

Stop Training Reps on Real Leads.

Every fumbled call on a real lead is money lost. Zetta's AI Mock Calls let your reps practice until perfect—handling objections, perfecting pitches, building confidence—all without risking a single prospect.

60% faster ramp-up
500+ pre-built scenarios
12+ Indian languages
Zero cost per practice call

Train smarter. Ramp faster. Convert more.